full transcript

From the Ted Talk by Onora O'Neill: What we don't understand about trust

Unscramble the Blue Letters

Now thirdly, the task. cailnlg the task rebuilding tusrt, I think, also gets things backwards. It suggests that you and I should rebuild trust. Well, we can do that for ourselves. We can rebuild a bit of tstneturowirshs. We can do it two people together trying to improve trust. But trust, in the end, is distinctive because it's given by other people. You can't rebuild what other people give you. You have to give them the basis for giving you their trust. So you have to, I think, be trustworthy. And that, of course, is because you can't fool all of the people all of the time, usually. But you also have to poidvre usable evidence that you are trustworthy. How to do it? Well every day, all over the place, it's being done by oridanry people, by officials, by iuinotnttiss, quite effectively. Let me give you a slmpie commercial example. The shop where I buy my socks says I may take them back, and they don't ask any qstiunoes. They take them back and give me the money or give me the pair of socks of the color I wanted. That's super. I trust them because they have made themselves vulnerable to me. I think there's a big lsseon in that. If you make yourself vulnerable to the other party, then that is very good evidence that you are trustworthy and you have cdencnfioe in what you are saying. So in the end, I think what we are ainmig for is not very difficult to discern. It is relationships in which people are trustworthy and can judge when and how the other person is trustworthy.

Open Cloze

Now thirdly, the task. _______ the task rebuilding _____, I think, also gets things backwards. It suggests that you and I should rebuild trust. Well, we can do that for ourselves. We can rebuild a bit of _______________. We can do it two people together trying to improve trust. But trust, in the end, is distinctive because it's given by other people. You can't rebuild what other people give you. You have to give them the basis for giving you their trust. So you have to, I think, be trustworthy. And that, of course, is because you can't fool all of the people all of the time, usually. But you also have to _______ usable evidence that you are trustworthy. How to do it? Well every day, all over the place, it's being done by ________ people, by officials, by ____________, quite effectively. Let me give you a ______ commercial example. The shop where I buy my socks says I may take them back, and they don't ask any _________. They take them back and give me the money or give me the pair of socks of the color I wanted. That's super. I trust them because they have made themselves vulnerable to me. I think there's a big ______ in that. If you make yourself vulnerable to the other party, then that is very good evidence that you are trustworthy and you have __________ in what you are saying. So in the end, I think what we are ______ for is not very difficult to discern. It is relationships in which people are trustworthy and can judge when and how the other person is trustworthy.

Solution

  1. trust
  2. provide
  3. aiming
  4. institutions
  5. trustworthiness
  6. questions
  7. confidence
  8. lesson
  9. simple
  10. calling
  11. ordinary

Original Text

Now thirdly, the task. Calling the task rebuilding trust, I think, also gets things backwards. It suggests that you and I should rebuild trust. Well, we can do that for ourselves. We can rebuild a bit of trustworthiness. We can do it two people together trying to improve trust. But trust, in the end, is distinctive because it's given by other people. You can't rebuild what other people give you. You have to give them the basis for giving you their trust. So you have to, I think, be trustworthy. And that, of course, is because you can't fool all of the people all of the time, usually. But you also have to provide usable evidence that you are trustworthy. How to do it? Well every day, all over the place, it's being done by ordinary people, by officials, by institutions, quite effectively. Let me give you a simple commercial example. The shop where I buy my socks says I may take them back, and they don't ask any questions. They take them back and give me the money or give me the pair of socks of the color I wanted. That's super. I trust them because they have made themselves vulnerable to me. I think there's a big lesson in that. If you make yourself vulnerable to the other party, then that is very good evidence that you are trustworthy and you have confidence in what you are saying. So in the end, I think what we are aiming for is not very difficult to discern. It is relationships in which people are trustworthy and can judge when and how the other person is trustworthy.

Frequently Occurring Word Combinations

ngrams of length 2

collocation frequency
opinion polls 3
rebuild trust 2
elementary school 2

Important Words

  1. aiming
  2. basis
  3. big
  4. bit
  5. buy
  6. calling
  7. color
  8. commercial
  9. confidence
  10. day
  11. difficult
  12. discern
  13. distinctive
  14. effectively
  15. evidence
  16. fool
  17. give
  18. giving
  19. good
  20. improve
  21. institutions
  22. judge
  23. lesson
  24. money
  25. officials
  26. ordinary
  27. pair
  28. party
  29. people
  30. person
  31. place
  32. provide
  33. questions
  34. rebuild
  35. rebuilding
  36. relationships
  37. shop
  38. simple
  39. socks
  40. suggests
  41. super
  42. task
  43. thirdly
  44. time
  45. trust
  46. trustworthiness
  47. trustworthy
  48. usable
  49. vulnerable
  50. wanted